Protect your e-identification
Your e-identification is a valuable document
Your e-identification is just as personal as a passport, driving licence or ID card. You are responsible every time it is used.
It is up to you to make sure that nobody else has access to your e-identification, that the smart phone, tablet or computer on which it has been activated is secure and that it is blocked as soon as you discover that someone else may be able to use it.
Keep swindlers at bay
At one time or another, a swindler is likely to contact you and say that they represent the police, a bank or someone else whom you implicitly trust. They might claim that an emergency has occurred and you have to log in with your e-identification right away. That could be all they need to obtain access to your money or sensitive information.
No honest person will call you on the phone and ask for your codes or tell you to use your e-identification. Hang up immediately no matter how they present themselves.
Most often your e-identification cannot be used without knowing your personal identity number. The first thing a swindler may do is try to get you to give out your personal identity number on the phone or in an email. Don’t fall into the trap.
Block your e-identification and file a report with the police if you suspect that you are a victim of fraud. Dial 114 14 or go to the closest police station.
If you are calling from abroad or from a foreign mobile in Sweden, call +46 77 114 14 00.
Letting someone else use your e-identification in your name may be a criminal offence.
Prevent others from accessing your e-identification
Make sure that nobody can use your e-identification without your knowing about it. Following are several wise precautions you can take.
Protect your e-identification as jealously as if it were your passport. Use passwords for your smartphone, tablet and computer to prevent someone else from using them. Keep any card that has e-identification on it in a place that nobody else can get to.
Don’t let anyone, not even a friend or family member, borrow a device on which you have activated an e-identification.
Your code should be hard to guess. Avoid consecutive or repeated digits or names of people in your family. When you are out in public, log in with your fingerprint or face recognition if at all possible.
Don’t tell anyone what your e-identification code is. Don’t keep a written copy of the code and your e-identification in the same place. For example, if your e-identification is activated on your smartphone, don’t enter the code in plain text in an app on your phone. Don’t keep physical e-identification in the same wallet or handbag as a piece of paper that has the code written on it.
Security bugs are constantly being discovered and fixed. Find out what to do to ensure that the latest security updates are installed on your smartphone, tablet and computer. Change the setting to automatic updates if you can.
Your e-identification remains valid even if your smartphone or tablet is lost or stolen and you report it to the police. It is up to you to block your e-identification, just like you would with a credit card if your wallet or handbag were lost or stolen.
Once you are finished using the services of the Tax Agency, Försäkringskassan or another provider, log out of your e-identification so that nobody else can continue where you left off if they get hold of your device.